Refund Policy
OMNI NORAH LLC ("Company," "we," "us," or "our") provides access to the OMNI NORAH software platform ("Software" or "Service") on a subscription basis. This Refund Policy explains our billing, cancellation, and refund terms. It forms part of, and should be read together with, our Terms of Service.
1. Subscriptions
The Service is a monthly software subscription, billed in advance. Your subscription renews automatically each billing period until you cancel.
2. No Refunds
All payments are final and non-refundable, except where a refund is required by applicable law. This includes, without limitation, partial billing periods, unused time, and subscriptions canceled mid-cycle. Because OMNI NORAH is a digital software service to which you receive immediate access, fees already charged are not refunded.
3. Cancellation
You may cancel your subscription at any time before your next renewal date. When you cancel, your subscription remains active through the end of the current paid billing period, and you will not be charged again. Cancellation stops future renewals; it does not generate a refund for the current or any prior period.
To cancel, use the account/billing controls in your OMNI NORAH dashboard, or contact us at support@omninorah.com and we will assist.
4. Failed or Disputed Payments
If a payment fails or is reversed, we may suspend or terminate access to the Service until the balance is resolved, as described in our Terms of Service.
5. Price Changes
We may modify standard pricing on at least 30 days' notice. If you subscribed at a promotional "Founder" rate, that rate will not increase for as long as your subscription remains continuously active; if it lapses, is canceled, or fails for non-payment, standard pricing applies to any subsequent subscription.
6. Contact
Questions about this Refund Policy or your billing: